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Please CALL AHEAD TO CHECK STOCK on 01773 811340 before arriving:
1b Monk Road
Somercotes
Alfreton DE55 7RL
United Kingdom
After proceeding to checkout, you will be prompted to enter your shipping information. Underneath this section is a form, allowing you to simply tick the vat-exempt declaration box and specify the primary long-term illness or disability that either yourself, or the person you are buying for suffers from. VAT will then automatically be removed from your order as you proceed. Charities are also exempt from paying VAT, and can do so by simply ticking the relevant box.
The answer is yes, so long as either yourself, or the person you are purchasing the goods for are chronically sick or have a disabling condition, and the goods are for personal/domestic use only. Charities are also exempt from paying VAT, and can do so by simply ticking the relevant box, and entering their charity number. This number will be quickly verified by us before dispatch of your order.
If the person the goods are intended for does not have any specific long-term medical conditions, by law they must purchase (and proceed through checkout) without applying for VAT exemption. If you have a short-term injury, or simply use the term 'old age', this would not make you eligible. Any organization that does not have a registered charity number (such as businesses) are also not exempt from paying VAT.
Each bed is made to order, with the manufacturing process taking about 3-4 weeks. Once finished, your bed will be handed over to a 2-man delivery team, who will ring you to arrange a suitable installation date, which is normally within 1-2 weeks of the bed being finished. This means from the point of order to the day of delivery, your bed should be delivered within 4-6 weeks.
Our 2-man delivery team will bring the bed indoors in pieces and set it up it in a room of your choice. Once set-up, they will also test the bed with you present to confirm everything is working, and you are happy.
Yes, although this does add a cost of £150 (charged by the furniture assemblers to us, which we must pass on). This option can be selected when adding the bed to your shopping cart.
Due to the size and nature of this product, we deliver anywhere in the Great British mainland (England, Scotland & Wales) only.
No. This is a made-to-order bed and is handmade to your exact option selections and as such is a 'customised' item in the eyes of the law, meaning it cannot be easily resold and therefore is non-cancellable and non-refundable.
This is extremely rare - Our bed delivery teams take great care and specialize in handling beds, and we therefore guarantee that any bed delivered damaged or faulty will have an engineer dispatched to your home as soon as possible to replace any damaged or faulty components.
Already own this item and need a warranty repair?
Click here to submit a warranty repair request.
We endeavour to only sell from a select range of the most reliable manufacturers and as such, the failure rate on our furniture products is incredibly low. We therefore give our customers two options regarding warranty:
1) Free 1yr: The base warranty covers the parts, labour and call-out charges from our furniture repair specialists for 1 year. It does not include damage from wear and tear and accidental incidents such as staining.
2) Premium Warranty (£80.00) This paid option extends the warranty covering parts, labour and call-outs in the event of a fault to a total of 5 years and also adds accidental damage cover, to ensure that you are insured against pet damage, stains and more. For full details on this insurance policy, please click here to view the Insurance Product Information Document.
The Wiltshire is the only bed in our range to feature a high-low lifter in addition to backrest and legrest adjustment. This allows for easier making of the bed, as well as helping carers to perform daily assistence to someone who might need more full-time care.
Each bed model goes through rigorous design and testing processes at our highly experienced British Factory, which uses only high quality timber, and fine padding and upholstery to cut, bolt, screw and glue each bed together to order.
As a complete package, we include engineer home installation with every bed, which includes a 2-man team visiting your home within 5-6 weeks of order and setting up the bed and demonstrating the controls. You can also opt to have an old bed removed at the same time.
Every order comes with a 3 year warranty on all moving parts to back up the solid quality of our beds. We also include 1 year's cover on the mattress, electrics, fixtures/fittings and upholstery, plus you can insure the bed against accidental damage for 5 years for just £80.
Weight Limit
Mattress to floor
Backrest and legrest
Headboard height
Total length
Not returnable
Firmness | Materials | Core | Topper | Cover | Warmth | |
---|---|---|---|---|---|---|
Oak | 6/10 | Standard | 10" Pocket 600 | Quilt | Coolmax | Cool-Standard |
Willow | 6/10 | Standard | 8" Pocket 600 | 2" Memory Foam | Coolmax | Standard |
Hazel | 7/10 | Premium | 9" Pocket 1000 | 1" Memory Foam | Tencel Soft | Standard |
Birch | 4/10 | Premium | 8" Reflex Foam | 2" Memory Foam | Soft Finish | Standard-Warm |
Cherry | 5/10 | Premium | 9" Reflex Foam | 1" Gel Foam | Heaton Soft | Standard |
Spruce | 8/10 | Standard | 8" Ortho Foam | 2" Memory Foam | Standard | Standard |
Our chinelle fabric is provided from the Belvedere collection by Christina Marrone fabrics, and comes in a wide variety of colours that have the look and feel of draylon velvet.
100% Polyester, 70,000 rub test.
Fancy something a little different? We've sourced a range of different pattern types from some of the best upholstery manufacturers to give your bed a more personalised touch.
A timeless design coming in a range of colours, our herringbone fabric is perfect for those wanting a classic look on their bed. Our beds look especially good in darker, more neutral tones such as slate, grey and ebony.
Stunning sumptuous velvet has an inviting softness and beautifully soft to the touch. If you want the most luxurious 'matt finish' fabric that is incredibly soft, this is the option to go for. Available in a range of bold shades ranging from neutrals to fashion-led colours along with a rub test of 50.000.
The Infiniti collection from covertex. This is a premium faux leather with a 100,000 rub test that is built to last and holds its own when compared to geunine leather. As upholstered parts of the bed are not sat on like on chairs, it makes sense to opt for faux leather for most customers.
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