The Queen Anne - Luxury Fireside Day Chair with Ottoman

• ✔ Soft & Stylish Velour Fabric
• ✔ Memory Foam Seat Cushioning
• ✔ Firm lumbar contour for all-day support
• ✔ Winged sides provide comfort
• ✔ Matching ottoman footstool included

Free Rapid Home Delivery & Setup Included

Within 1-2 working days of your order, our delivery partner will email and text you with a proposed delivery date, so please ensure you leave both these contact details at checkout when ordering.

You must follow their instructions to confirm your delivery or if the date is not suitable, follow their instructions to get in touch and rebook a more suitable date. They will also provide instructions on how to advise on any access considerations to your property.

Can I collect my chair from you?

Yes, please ensure you call ahead to ensure we have the chair delivered from our warehoue to our showroom for you to collect. We can also offer demonstrations in-store.

All orders are delivered within 3-4 working days of being placed, so long as you confirm your delivery slot by replying to the notification as soon as possible.

What can I expect on the day of delivery?

Please note that before your delivery appointment, you must ensure there is a space cleared where you want your new chair to go, along with a nearby accessible plug socket.

On the day of delivery, a 2-man team will bring the chair into your room of choice and set it up for you. We kindly ask that you only ask for the packaging to be disposed of if you are completely happy with the chair, in case it is needed for a return

What locations do you deliver to?

We deliver to the Great British mainland (England, Scotland & Wales) only. We may also be able to deliver to any GB outlying islands for an extra courier fee, please call us to check before ordering. As an example, Isle of Wight generally costs approximately £40 extra for delivery.

What happens if my riser recliner chair is damaged in transit?

We will offer to replace the riser recliner chair without quarrel, so long as you notify us within 48 hours of the riser recliner chair being tracked as delivered, or ideally reject the chair upon delivery. We may also offer you a discount or to send the parts if the damage is cosmetic only, however it's your decision as to whether you accept this, or ask for a complete replacement, or collection for a full refund.

How long do I have to return the riser recliner chair if I don't want it?

14 days starting from when the riser recliner chair tracks as being delivered.

How do I initiate a return request?

Head over to our contact page and submit a message quoting your order number, return reason, and contact details, and we will respond with instructions.

Once your return is authorized, you can either:

• Post it back yourself using a tracked service
• Utilize our returns collection service for a £70 charge, which covers our cost to collect from you and deliver back to us.

Note that if you are returning the riser recliner chair because it's developed a fault within the first 14 days, the returns collection service cost is covered by ourselves. If the riser recliner chair develops a fault after 14 days of taking delivery, please check our excellent warranty policy on the next tab for details.

Restocking fees and postage refunds

We only charge restocking fees when absolutely neccessary in the following scenarios:

• Items are returned with clear signs of use and/or damage
• Items are returned without their original inner or outer packaging
• Items are returned to missing supplementary inserts such as chargers and instruction manuals.

Any restocking fees charged are only used for, and proportionate to, the cost of restoring a product to a resealable condition.

Furniture Warranty and Insurance

Already own this item and need a warranty repair?

Click here to submit a warranty repair request.

We endeavour to only sell from a select range of the most reliable manufacturers and as such, the failure rate on our furniture products is incredibly low. We therefore give our customers two options regarding warranty:

1) Free 1yr: The base warranty covers the parts, labour and call-out charges from our furniture repair specialists for 1 year. It does not include damage from wear and tear and accidental incidents such as staining.

2) Premium Warranty (£80.00) This paid option extends the warranty covering parts, labour and call-outs in the event of a fault to a total of 5 years and also adds accidental damage cover, to ensure that you are insured against pet damage, stains and more. For full details on this insurance policy, please click here to view the Insurance Product Information Document.