Please CALL AHEAD TO CHECK STOCK on 01773 811340 before arriving:
Pickup includes product assembly, and a full demonstration service, as well as making any comfort adjustments that are available on the product you are buying.
1b Monk Road
Somercotes
Alfreton DE55 7RL
United Kingdom
We accept trade-ins of mobility scooters and power wheelchairs, whether faulty or in working order and can accept trade-ins from anywhere in on the mainland only in England, Scotland and Wales.
If you have something to trade-in, please click here to submit your details for a fast quotation.
After proceeding to checkout, you will be prompted to enter your shipping information. Underneath this section is a form, allowing you to simply tick the vat-exempt declaration box and specify the primary long-term illness or disability that either yourself, or the person you are buying for suffers from. VAT will then automatically be removed from your order as you proceed. Charities are also exempt from paying VAT, and can do so by simply ticking the relevant box.
The answer is yes, so long as either yourself, or the person you are purchasing the goods for are chronically sick or have a disabling condition, and the goods are for personal/domestic use only. Charities are also exempt from paying VAT, and can do so by simply ticking the relevant box, and entering their charity number. This number will be quickly verified by us before dispatch of your order.
If the person the goods are intended for does not have any specific long-term medical conditions, by law they must purchase (and proceed through checkout) without applying for VAT exemption. If you have a short-term injury, or simply use the term 'old age', this would not make you eligible. Any organization that does not have a registered charity number (such as businesses) are also not exempt from paying VAT.
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